- Online Order
- Fax Purchase Order (P.O.): (800) 721-2377
- Telephone Order: (800) 707-5751
UPS is coVita’s preferred shipping partner.
Available UPS Service Levels*:
- UPS Ground
- 3 Day Select
- 2nd Day Air (AM
- 2nd Day Air
- Next Day Air Saver
- Next Day Air Early AM
- Next Day Air
*UPS Expedited Guarantee Terms:
Suspension of Service Guarantee
Effective March 26, 2020 and until further notice, UPS has suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020. This means that UPS will not credit back any shipping fees for delayed shipments, thus coVita will not be able to apply any credits for delayed shipments.
Not all service levels are available for all areas. The expedited guarantee does not apply to UPS Air Services shipments which are delayed due to causes beyond UPS’s control including, but not limited to, the following: The unavailability or refusal of a person to accept delivery of the shipment, acts of God, public authorities acting with actual or apparent authority on the premises, acts or omissions of Customs or similar authorities, riots, strikes or other labor disputes, civil commotions, disruptions in air or ground transportation networks, such as weather phenomena, and natural disasters. The guarantee does not apply to UPS 2nd Day Air or UPS 2nd Day Air A.M. shipments that are scheduled to be delivered between December 12 and December 25. The guarantee does not apply to UPS Air Services Shipments of Hazardous Materials or Dangerous Goods Shipments, and all international Hazardous Materials or Dangerous Goods Shipments.