How does coVita use my information?

coVita values your privacy and the protection of your personal information.  The personal information that you supply to coVita and that we collect is used by coVita for the sole purpose of conducting business to accommodate the ordering/service/support process and to facilitate the dissemination of information to you through emails, faxes, telephone calls or other forms of communication, some of which may be marketing related.  This information is kept on a secure server to protect it from outside parties.  The Information supplied to us and collected by us may also be used to improve our web site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you and notify you of important product updates.

Is my information secure?

We maintain physical, electronic and procedural safeguards designed to protect personal information.  We also employ encryption technologies and user authentication procedures that are designed to keep your data secure.  We limit access to personal information to authorized personnel and contractors who need access to perform their job and are contractually required to keep your information secure.

How am I updated on coVita’s privacy policy?

We reserve the right at any time including as business conditions change, to update this policy to reflect changes in our business practices.  We will post revisions to our policy on our web site.

Questions and Comments

Please feel free to send your privacy-related comments or questions to [email protected]

It is the customers sole responsibility to be sure that all protected healthcare information (PHI) as defined by Health Insurance Portability and Accountability Act of 1996 (HIPAA Statute) or by any other related federal or state statutes or laws, has been removed from any monitor(s) you are returning to coVita (including but not limited to such items as patient names, patient ID numbers, and patient social security numbers) and has been backed-up to your internal database, EHR system, or Bedsoft Software prior to returning any monitor(s).  coVita has a strict policy not to collect PHI from our clients/customers and it is our policy to delete (or destroy in the case of paper copies) any PHI sent to us intentionally or unintentionally, unless through an executed agreement.  Any monitor(s) returned to us will likely be reprogrammed during any Service/Repair/Return process which will result in the permanent and irreversible erasure and deletion of any PHI contained on your monitor(s). coVita is not responsible for PHI that has been destroyed or deleted from the monitor(s) once they are in our possession, regardless of whether that deletion is intentional or unintentional.  Please speak with your client manager if you need assistance with coVita’s PHI policy.

This policy is subject to change without prior written notice.